One of the things your customers will weigh when deciding where to eat is whether it is more important to them to have a great meal, or if it is more important to avoid being disappointed. The reality is, most of your customers will choose the second option, They’re
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In any business plan, customer service is among the top priorities. It is your determinant in bringing in more customers. It is the reason why other patrons come back because they have a first-hand experience of your good service. This also holds true when starting a restaurant business. You cannot be
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Starting a restaurant business is easy, that is of course, if you have the money. Making it a success is another story. Asking important guests or celebrities to attract customers does not do the trick. Even if you have a perfect customer service when few people know about your restaurant, then
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Many managers have the distinct privilege of being put in charge as manager of a restaurant after a previous manager has done their best to kill the business. They drove away customers, and left the restaurant with a poor reputation and a dwindling customer base. So what can you,
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Do you offer combo discounts? A lot of major chains are now bundling items as a way to increase their sales. They are promoting combos that encourage their customers to buy more in an effort to take advantage of the discount. It’s the “Value Meal” idea that fast food restaurants have
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The two biggest costs on most restaurant budgets is food and staff. Cutting either of these can be a little dicey. Cutting food costs many times results in either less options for your customers, smaller portion sizes, or lower quality. When the market is so competitive, any one of these could
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To write a business proposal for setting up a restaurant business, please follow these simple and easy steps: 1. Gather help and expert advice It won’t hurt to do a research if you are not the type inclined to write a business proposal. Get help from the experts as to the strategies
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In the food and beverage business, you must be careful on how to handle the diners. There are a few mistakes taken for granted that cause patrons not to come back. A well-defined customer service will predetermine how well you are going to fare in the restaurant world. This is
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One of the things I have found when making adjustments to the schedule is you find out how comfortable people have gotten. Suddenly you’re requiring more work out of your employees without giving them extra time to do get the work done. For many, the first reaction is, “I
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How do you handle employees that have developed bad attitudes? Sadly, even good workers can turn to the dark-side over time. You don’t always see it happening. It’s a slow change that happens over time. Then one day you walk in, and you realize you have a problem. So,
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